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Every ipxcore cPanel hosting plan includes unlimited email accounts on your domain. This article shows you how to create accounts, configure your mail client, and avoid common deliverability issues.

Create an email account

1. Log in to cPanel and open Email Accounts (under "Email").
2. Click Create in the top right.
3. Enter the username (left of the @), pick the domain, and set a strong password.
4. Set a storage quota (we recommend 1 GB per mailbox; you can increase it later).
5. Click Create.

Configure your mail client

For Outlook, Apple Mail, Thunderbird, or any other IMAP-capable client, use these settings:

• Incoming server (IMAP): mail.yourdomain.com · port 993 · SSL/TLS
• Outgoing server (SMTP): mail.yourdomain.com · port 465 · SSL/TLS
• Username: the full email address (e.g., you@yourdomain.com)
• Password: the password you set in cPanel
• Authentication: Required for both incoming and outgoing

Replace yourdomain.com with your actual domain. The exact hostname is shown in cPanel's "Connect Devices" link next to each email account.

Use webmail

Every ipxcore mailbox includes Roundcube webmail at https://yourdomain.com/webmail. Log in with the full email address and password. Webmail is also available offsite at https://server.ipxcore.com:2096 if your domain isn't resolving yet (during a migration, for example).

Improve email deliverability

To make sure your outbound mail isn't flagged as spam, set up these DNS records:

• SPF: Already created automatically when you add a domain. Confirm by looking for a TXT record like v=spf1 +a +mx +ip4:... ~all in cPanel's Zone Editor.
• DKIM: Enable in cPanel's Email Deliverability tool — one click. Adds a TXT record signing all outbound mail, which Gmail, Outlook, and Yahoo all weight heavily for inbox placement.
• DMARC: Add a TXT record on _dmarc.yourdomain.com with value v=DMARC1; p=none; rua=mailto:postmaster@yourdomain.com to receive deliverability reports from major mail providers.

cPanel's Email Deliverability tool will tell you which of these are missing or misconfigured, and offers one-click fixes for most issues.

Set up forwarders and autoresponders

To forward all mail from one address to another, use cPanel's Forwarders tool. To set an out-of-office reply, use Autoresponders — both under the "Email" section.

Troubleshooting: I can't send or receive mail

Three most common causes, in order:

1. Wrong password. Reset it in cPanel's Email Accounts page.
2. Firewall block. Too many failed login attempts will trigger our CSF firewall. The firewall manager in your client area lets you unblock yourself.
3. DNS not propagated. If you just added the domain or changed nameservers, mail clients can't connect until DNS resolves. Wait 30 minutes and try again.